Pacific Gas and Electric: Your teiephone number i-***-***-****, not...
A Pacific Gas and Electric customer review by GetHuman user ~anonymous from November 23rd, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Pacific Gas and Electric customers when your case took place?
~anonymous: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Pacific Gas and Electric, and if so, how?
GetHuman: And which of these common Pacific Gas and Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Pacific Gas and Electric problems)
~anonymous: "Transfer Service" was why I was trying to call.
~anonymous's review of Pacific Gas and Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Pacific Gas and Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Your teiephone number i-***-***-****, not, ***-***-****. The man who called me said he gets about ** misdirected calls a day. Is this service?
GetHuman: Let's quantify your experience contacting Pacific Gas and Electric. On a scale of 1 to 5, how easy is it go get help on a Pacific Gas and Electric problem?
~anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Pacific Gas and Electric's ability to quickly and effectively address your problem?
~anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Pacific Gas and Electric customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Pacific Gas and Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Pacific Gas and Electric customer service problem that occurred on November 22nd, 2017.