Pacificcoast.com: no live human contact! makes me think this co...

A Pacificcoast.com customer review by GetHuman user GetHuman-173132 from November 10th, 2017

Background on GetHuman-173132's case

GetHuman: GetHuman-173132 - can you tell our other Pacificcoast.com customers when your case took place?
GetHuman-173132: Yeah. It was morning, on November 3rd.
GetHuman: Did you reach out to Pacificcoast.com, and if so, how?
GetHuman-173132: I used the 888-297-1778 number I found for on the GetHuman Pacificcoast.com customer phone number page I was on: Pacificcoast.com Customer Service Phone Number
GetHuman: And which of these common Pacificcoast.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-173132 a list of common Pacificcoast.com problems)
GetHuman-173132: "Warranty claim" was why I was trying to call.

GetHuman-173132's review of Pacificcoast.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Pacificcoast.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-173132: no live human contact! makes me think this co. must be in trouble. should not take ** hr. to respond
GetHuman: Let's quantify your experience contacting Pacificcoast.com. On a scale of 1 to 5, how easy is it go get help on a Pacificcoast.com problem?
GetHuman-173132: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-173132: I'd give them a four out of five on communication.
GetHuman: And what about Pacificcoast.com's ability to quickly and effectively address your problem?
GetHuman-173132: For that I would say five out of five.
GetHuman: And finally- any advice for other Pacificcoast.com customers?
GetHuman-173132: Call them early in the day or late. Don't forget any personal or account information you might need for Pacificcoast.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-173132 taken from his Pacificcoast.com customer service problem that occurred on November 3rd, 2017.

Pacificcoast.com

1.50 of 5 stars | 2 reviews

GetHuman-173132's Pacificcoast.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pacificcoast.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pacificcoast.com in any way.

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