Paddy Power (UK): I joined paddy power to get a bonus and then di...
A Paddy Power (UK) customer review by GetHuman user ~jojo78 from November 4th, 2017
Background on ~jojo78's case
GetHuman: ~jojo78 - can you tell our other Paddy Power (UK) customers when your case took place?
~jojo78: Yeah. It was middle of the night, on October 27th.
GetHuman: Did you reach out to Paddy Power (UK), and if so, how?
GetHuman: And which of these common Paddy Power (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~jojo78 a list of common Paddy Power (UK) problems)
~jojo78: "Book appointment" was why I was trying to call.
~jojo78's review of Paddy Power (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Paddy Power (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jojo78: I joined paddy power to get a bonus and then did not receive a bonus until i spent my deposit,I then complained and was told my bonus was now added only then to be told that i have to top up x ** times a total of *** pounds to be able to get a bonus ,What a con
GetHuman: Let's quantify your experience contacting Paddy Power (UK). On a scale of 1 to 5, how easy is it go get help on a Paddy Power (UK) problem?
~jojo78: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jojo78: I'd give them a three out of five on communication.
GetHuman: And what about Paddy Power (UK)'s ability to quickly and effectively address your problem?
~jojo78: For that I would say four out of five.
GetHuman: And finally- any advice for other Paddy Power (UK) customers?
~jojo78: Call them early in the day or late. Don't forget any personal or account information you might need for Paddy Power (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jojo78 taken from his Paddy Power (UK) customer service problem that occurred on October 27th, 2017.
Paddy Power (UK)
1.00 of 5 stars | 7 reviews
~jojo78's Paddy Power (UK) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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