Palisades Collections: When I finally got through to a human being to...

A Palisades Collections customer review by GetHuman user GetHuman-288550 from November 13th, 2017

Background on GetHuman-288550's case

GetHuman: GetHuman-288550 - can you tell our other Palisades Collections customers when your case took place?
GetHuman-288550: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Palisades Collections, and if so, how?
GetHuman-288550: I used the 800-414-8319 number I found for on the GetHuman Palisades Collections customer phone number page I was on: Palisades Collections Customer Service Phone Number
GetHuman: And which of these common Palisades Collections customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-288550 a list of common Palisades Collections problems)
GetHuman-288550: "Cancel service" was why I was trying to call.

GetHuman-288550's review of Palisades Collections customer service

GetHuman: So how would you sum up your experience for GetHuman's Palisades Collections customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-288550: When I finally got through to a human being to tell them they had the wrong number, they hung up on me! Horrible customer service!
GetHuman: Let's quantify your experience contacting Palisades Collections. On a scale of 1 to 5, how easy is it go get help on a Palisades Collections problem?
GetHuman-288550: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-288550: I'd give them a one out of five on communication.
GetHuman: And what about Palisades Collections's ability to quickly and effectively address your problem?
GetHuman-288550: For that I would say four out of five.
GetHuman: And finally- any advice for other Palisades Collections customers?
GetHuman-288550: Call them early in the day or late. Don't forget any personal or account information you might need for Palisades Collections to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-288550 taken from his Palisades Collections customer service problem that occurred on November 9th, 2017.

Palisades Collections

1.00 of 5 stars | 31 reviews

GetHuman-288550's Palisades Collections Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Palisades Collections, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Palisades Collections in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!