PalmBeachJewelry.com: the girl lexie could not understand what i want...

A PalmBeachJewelry.com customer review by GetHuman user GetHuman-396537 from November 19th, 2017

Background on GetHuman-396537's case

GetHuman: GetHuman-396537 - can you tell our other PalmBeachJewelry.com customers when your case took place?
GetHuman-396537: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to PalmBeachJewelry.com, and if so, how?
GetHuman-396537: I used the 866-804-3745 number I found for on the GetHuman PalmBeachJewelry.com customer phone number page I was on: PalmBeachJewelry.com Customer Service Phone Number
GetHuman: And which of these common PalmBeachJewelry.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-396537 a list of common PalmBeachJewelry.com problems)
GetHuman-396537: "Change order" was why I was trying to call.

GetHuman-396537's review of PalmBeachJewelry.com customer service

GetHuman: So how would you sum up your experience for GetHuman's PalmBeachJewelry.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-396537: the girl lexie could not understand what i wanted but pretended she did i do not know if i will ever get what i ordered or not
GetHuman: Let's quantify your experience contacting PalmBeachJewelry.com. On a scale of 1 to 5, how easy is it go get help on a PalmBeachJewelry.com problem?
GetHuman-396537: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-396537: I'd give them a three out of five on communication.
GetHuman: And what about PalmBeachJewelry.com's ability to quickly and effectively address your problem?
GetHuman-396537: For that I would say two out of five.
GetHuman: And finally- any advice for other PalmBeachJewelry.com customers?
GetHuman-396537: Call them early in the day or late. Don't forget any personal or account information you might need for PalmBeachJewelry.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-396537 taken from his PalmBeachJewelry.com customer service problem that occurred on November 15th, 2017.

PalmBeachJewelry.com

4.33 of 5 stars | 25 reviews

GetHuman-396537's PalmBeachJewelry.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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