Parametric Technology Corporation: * calls over * days: Muzak for *,*,*, and ** m...
A Parametric Technology Corporation customer review by GetHuman user ~frustrated from November 19th, 2017
Background on ~frustrated's case
GetHuman: ~frustrated - can you tell our other Parametric Technology Corporation customers when your case took place?
~frustrated: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Parametric Technology Corporation, and if so, how?
GetHuman: And which of these common Parametric Technology Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated a list of common Parametric Technology Corporation problems)
~frustrated: "Warranty claim" was why I was trying to call.
~frustrated's review of Parametric Technology Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Parametric Technology Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated: * calls over * days: Muzak for *,*,*, and ** minutes respectively. On last call, operator interrupted and asked which department I wanted. He transferred me, after * rings I got a VM recording. Worst customer service EVER.
GetHuman: Let's quantify your experience contacting Parametric Technology Corporation. On a scale of 1 to 5, how easy is it go get help on a Parametric Technology Corporation problem?
~frustrated: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated: I'd give them a five out of five on communication.
GetHuman: And what about Parametric Technology Corporation's ability to quickly and effectively address your problem?
~frustrated: For that I would say two out of five.
GetHuman: And finally- any advice for other Parametric Technology Corporation customers?
~frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Parametric Technology Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated taken from his Parametric Technology Corporation customer service problem that occurred on November 14th, 2017.
Parametric Technology Corporation
2.50 of 5 stars | 1 reviews
~frustrated's Parametric Technology Corporation Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Parametric Technology Corporation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Parametric Technology Corporation in any way.