I order the right part per the picture that was...

A customer review by GetHuman user ~sal jimenez from November 21st, 2017

Background on ~sal jimenez's case

GetHuman: ~sal jimenez - can you tell our other customers when your case took place?
~sal jimenez: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to, and if so, how?
~sal jimenez: I used the 800-541-9352 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~sal jimenez a list of common problems)
~sal jimenez: "Track a Package" was why I was trying to call.

~sal jimenez's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sal jimenez: I order the right part per the picture that was on your web site , an recieved something else, trying to get help an have not got a reply ....what can you so to help me withbrhis problem????
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~sal jimenez: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sal jimenez: I'd give them a two out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~sal jimenez: For that I would say three out of five.
GetHuman: And finally- any advice for other customers?
~sal jimenez: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sal jimenez taken from his customer service problem that occurred on November 18th, 2017.

1.15 of 5 stars | 271 reviews

~sal jimenez's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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