Partsgeek.com: I order the right part per the picture that was...

A Partsgeek.com customer review by GetHuman user ~sal jimenez from November 21st, 2017

Background on ~sal jimenez's case

GetHuman: ~sal jimenez - can you tell our other Partsgeek.com customers when your case took place?
~sal jimenez: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~sal jimenez: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sal jimenez a list of common Partsgeek.com problems)
~sal jimenez: "Track a Package" was why I was trying to call.

~sal jimenez's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sal jimenez: I order the right part per the picture that was on your web site , an recieved something else, trying to get help an have not got a reply ....what can you so to help me withbrhis problem????
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~sal jimenez: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sal jimenez: I'd give them a two out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~sal jimenez: For that I would say three out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~sal jimenez: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sal jimenez taken from his Partsgeek.com customer service problem that occurred on November 18th, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~sal jimenez's Partsgeek.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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