Partsgeek.com: I've ordered the same part * times the driver s...
A Partsgeek.com customer review by GetHuman user ~Tom Riehl from November 23rd, 2017
Background on ~Tom Riehl's case
GetHuman: ~Tom Riehl - can you tell our other Partsgeek.com customers when your case took place?
~Tom Riehl: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom Riehl a list of common Partsgeek.com problems)
~Tom Riehl: "Find a Part" was why I was trying to call.
~Tom Riehl's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom Riehl: I've ordered the same part * times the driver side turn signal and all three times I got the passenger side ? Now I'm being told I can't order it again.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Tom Riehl: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom Riehl: I'd give them a three out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Tom Riehl: For that I would say four out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Tom Riehl: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom Riehl taken from his Partsgeek.com customer service problem that occurred on November 18th, 2017.