Partsgeek.com: sent me wrong part,plus i waited ** days to get...
A Partsgeek.com customer review by GetHuman user ~antonio santonastaso from November 19th, 2017
Background on ~antonio santonastaso's case
GetHuman: ~antonio santonastaso - can you tell our other Partsgeek.com customers when your case took place?
~antonio santonastaso: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~antonio santonastaso a list of common Partsgeek.com problems)
~antonio santonastaso: "Return an Order" was why I was trying to call.
~antonio santonastaso's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~antonio santonastaso: sent me wrong part,plus i waited ** days to get it.I wonder how long it will take for an exchange for the right part.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~antonio santonastaso: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~antonio santonastaso: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~antonio santonastaso: For that I would say four out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~antonio santonastaso: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~antonio santonastaso taken from his Partsgeek.com customer service problem that occurred on November 14th, 2017.