Party City: Can not get a human on the phone after my credi...
A Party City customer review by GetHuman user GetHuman25544 from December 5th, 2017
Background on GetHuman25544's case
GetHuman: GetHuman25544 - can you tell our other Party City customers when your case took place?
GetHuman25544: Yup. It was morning, on December 4th.
GetHuman: Did you reach out to Party City, and if so, how?
GetHuman: And which of these common Party City customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman25544 a list of common Party City problems)
GetHuman25544: "None of those really matches why I wanted to call Party City that day." was why I was trying to call.
GetHuman25544's review of Party City customer service
GetHuman: So how would you sum up your experience for GetHuman's Party City customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman25544: Can not get a human on the phone after my credit card was double billed
GetHuman: Let's quantify your experience contacting Party City. On a scale of 1 to 5, how easy is it go get help on a Party City problem?
GetHuman25544: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman25544: I'd give them a five out of five on communication.
GetHuman: And what about Party City's ability to quickly and effectively address your problem?
GetHuman25544: For that I would say four out of five.
GetHuman: And finally- any advice for other Party City customers?
GetHuman25544: Call them early in the day or late. Don't forget any personal or account information you might need for Party City to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman25544 taken from his Party City customer service problem that occurred on December 4th, 2017.
Party City
5.20 of 5 stars | 12 reviews
GetHuman25544's Party City Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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