Patagonia: Copyright
A Patagonia customer review by GetHuman user GetHuman-tiffa from December 8th, 2017
Background on GetHuman-tiffa's case
GetHuman: GetHuman-tiffa - can you tell our other Patagonia customers when your case took place?
GetHuman-tiffa: Yes. It was evening, on December 4th.
GetHuman: Did you reach out to Patagonia, and if so, how?
GetHuman: And which of these common Patagonia customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tiffa a list of common Patagonia problems)
GetHuman-tiffa: "Returns" was why I was trying to call.
GetHuman-tiffa's review of Patagonia customer service
GetHuman: So how would you sum up your experience for GetHuman's Patagonia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tiffa: Copyright
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-tiffa: I have a shirt I made with a Fish with a mountain masked half way in it, I realized you guys have something similar but totally different, Can I use mine without getting sued xD
GetHuman: Let's quantify your experience contacting Patagonia. On a scale of 1 to 5, how easy is it go get help on a Patagonia problem?
GetHuman-tiffa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tiffa: I'd give them a five out of five on communication.
GetHuman: And what about Patagonia's ability to quickly and effectively address your problem?
GetHuman-tiffa: For that I would say five out of five.
GetHuman: And finally- any advice for other Patagonia customers?
GetHuman-tiffa: Call them early in the day or late. Don't forget any personal or account information you might need for Patagonia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tiffa taken from his Patagonia customer service problem that occurred on December 4th, 2017.