Patriotsurplus.com: Merchant does not reply to emails or phone call...
A Patriotsurplus.com customer review by GetHuman user ~Wrangler from November 20th, 2017
Background on ~Wrangler's case
GetHuman: ~Wrangler - can you tell our other Patriotsurplus.com customers when your case took place?
~Wrangler: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Patriotsurplus.com, and if so, how?
GetHuman: And which of these common Patriotsurplus.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Wrangler a list of common Patriotsurplus.com problems)
~Wrangler: "Returns" was why I was trying to call.
~Wrangler's review of Patriotsurplus.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Patriotsurplus.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wrangler: Merchant does not reply to emails or phone calls. Charged my card immediately and I have been waiting over a month for my purchase. The worst customer service ever!
GetHuman: Let's quantify your experience contacting Patriotsurplus.com. On a scale of 1 to 5, how easy is it go get help on a Patriotsurplus.com problem?
~Wrangler: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wrangler: I'd give them a four out of five on communication.
GetHuman: And what about Patriotsurplus.com's ability to quickly and effectively address your problem?
~Wrangler: For that I would say three out of five.
GetHuman: And finally- any advice for other Patriotsurplus.com customers?
~Wrangler: Call them early in the day or late. Don't forget any personal or account information you might need for Patriotsurplus.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wrangler taken from his Patriotsurplus.com customer service problem that occurred on November 15th, 2017.
Patriotsurplus.com
1.00 of 5 stars | 2 reviews
~Wrangler's Patriotsurplus.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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