PayPal Europe: Usually very fine. But now * days in a row with...
A PayPal Europe customer review by GetHuman user ~swecass from November 23rd, 2017
Background on ~swecass's case
GetHuman: ~swecass - can you tell our other PayPal Europe customers when your case took place?
~swecass: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to PayPal Europe, and if so, how?
GetHuman: And which of these common PayPal Europe customer issues best describes the reason you wanted to talk to them?
(Shows ~swecass a list of common PayPal Europe problems)
~swecass: "Question" was why I was trying to contact.
~swecass's review of PayPal Europe customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal Europe customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~swecass: Usually very fine. But now * days in a row without being able to get a hold of one person. waited for an hour with music for no results. this is shameful.
GetHuman: Let's quantify your experience contacting PayPal Europe. On a scale of 1 to 5, how easy is it go get help on a PayPal Europe problem?
~swecass: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~swecass: I'd give them a one out of five on communication.
GetHuman: And what about PayPal Europe's ability to quickly and effectively address your problem?
~swecass: For that I would say five out of five.
GetHuman: And finally- any advice for other PayPal Europe customers?
~swecass: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for PayPal Europe to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~swecass taken from his PayPal Europe customer service problem that occurred on November 13th, 2017.