PayPal Smart Connect: Talked to a recording. I have closed my Pay Pal...
A PayPal Smart Connect customer review by GetHuman user ~Susanhill1 from November 25th, 2017
Background on ~Susanhill1's case
GetHuman: ~Susanhill1 - can you tell our other PayPal Smart Connect customers when your case took place?
~Susanhill1: Yup. It was afternoon, on November 23rd.
GetHuman: Did you reach out to PayPal Smart Connect, and if so, how?
GetHuman: And which of these common PayPal Smart Connect customer issues best describes the reason you wanted to talk to them?
(Shows ~Susanhill1 a list of common PayPal Smart Connect problems)
~Susanhill1: "Setup an account" was why I was trying to call.
~Susanhill1's review of PayPal Smart Connect customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal Smart Connect customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susanhill1: Talked to a recording. I have closed my Pay Pal Credit acct. and paid it off, and got a bill in the mail today. I just wanted to make sure the account is CLOSED.
GetHuman: Let's quantify your experience contacting PayPal Smart Connect. On a scale of 1 to 5, how easy is it go get help on a PayPal Smart Connect problem?
~Susanhill1: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susanhill1: I'd give them a three out of five on communication.
GetHuman: And what about PayPal Smart Connect's ability to quickly and effectively address your problem?
~Susanhill1: For that I would say two out of five.
GetHuman: And finally- any advice for other PayPal Smart Connect customers?
~Susanhill1: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal Smart Connect to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susanhill1 taken from his PayPal Smart Connect customer service problem that occurred on November 23rd, 2017.