PayPal: A SUPERVISOR, whose credentials will be verifie...
A PayPal customer review by GetHuman user ~Fuck Paypal from November 25th, 2017
Background on ~Fuck Paypal's case
GetHuman: ~Fuck Paypal - can you tell our other PayPal customers when your case took place?
~Fuck Paypal: Sure. It was late at night, on November 21st.
GetHuman: Did you reach out to PayPal, and if so, how?
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~Fuck Paypal a list of common PayPal problems)
~Fuck Paypal: "Hacked account" was why I was trying to call.
~Fuck Paypal's review of PayPal customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fuck Paypal: A SUPERVISOR, whose credentials will be verified, must call me. I will not speak to anyone but a SUPERVISOR. Agents pretending to be supervisors will be asked for their name and eventually reported when I reach an ACTUAL SUPERVISOR. I am beyond pissed and have a specific employee who needs to be fired for his illegal behavior. Call me during business hours at ***-***-****. Again, I will not talk with ANYONE unless they are a VERIFIED SUPERVISOR. If I am not treated well, I will cancel my Paypal credit card and write widely distributed reviews of just what a bunch of ****-ups and scumbags are allowed to work there. I write for several online review sites and would be happy to correct Paypal's reputation in this world. ApplePay will destroy you if this BS is allowed to continue. A SUPERVISOR MUST NOW CALL ME DURING BUSINESS HOURS AT ***-***-****. If that doesn't happen quickly, easily and professionally, I will seek out the absolute top of Paypal and go from there. I hope it i
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~Fuck Paypal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fuck Paypal: I'd give them a one out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~Fuck Paypal: For that I would say four out of five.
GetHuman: And finally- any advice for other PayPal customers?
~Fuck Paypal: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fuck Paypal taken from his PayPal customer service problem that occurred on November 21st, 2017.