PayPal: made a $**.** purchase at cellularstore hunting...
A PayPal customer review by GetHuman user ~cellularstore stinks from November 3rd, 2017
Background on ~cellularstore stinks's case
GetHuman: ~cellularstore stinks - can you tell our other PayPal customers when your case took place?
~cellularstore stinks: Yup. It was afternoon, on October 24th.
GetHuman: Did you reach out to PayPal, and if so, how?
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~cellularstore stinks a list of common PayPal problems)
~cellularstore stinks: "Account Restricted" was why I was trying to call.
~cellularstore stinks's review of PayPal customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cellularstore stinks: made a $**.** purchase at cellularstore huntington beach Ca. thru buy.com that paypal wants my to pay to return with tracking to get refund on wrong product sent(protector did not fit phone). On the other hand, paypal refunded **.** with out returning product from drdeal. Based on drdeal oked refund and cellularstore refused refund. Thank you drdeal, shame on you cellularstore and buy.com .
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~cellularstore stinks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cellularstore stinks: I'd give them a five out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~cellularstore stinks: For that I would say one out of five.
GetHuman: And finally- any advice for other PayPal customers?
~cellularstore stinks: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cellularstore stinks taken from his PayPal customer service problem that occurred on October 24th, 2017.