Peach Care: I have been on hold for hours with the compass...

A Peach Care customer review by GetHuman user ~chester from November 25th, 2017

Background on ~chester's case

GetHuman: ~chester - can you tell our other Peach Care customers when your case took place?
~chester: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Peach Care, and if so, how?
~chester: I used the 877-427-3224 number I found for on the GetHuman Peach Care customer phone number page I was on: Peach Care Customer Service Phone Number
GetHuman: And which of these common Peach Care customer issues best describes the reason you wanted to talk to them?
(Shows ~chester a list of common Peach Care problems)
~chester: "Make/Chase a claim" was why I was trying to call.

~chester's review of Peach Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Peach Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chester: I have been on hold for hours with the compass phone number. Thanks to everybody that put this number up and the *** instructions.
GetHuman: Let's quantify your experience contacting Peach Care. On a scale of 1 to 5, how easy is it go get help on a Peach Care problem?
~chester: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chester: I'd give them a four out of five on communication.
GetHuman: And what about Peach Care's ability to quickly and effectively address your problem?
~chester: For that I would say three out of five.
GetHuman: And finally- any advice for other Peach Care customers?
~chester: Call them early in the day or late. Don't forget any personal or account information you might need for Peach Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chester taken from his Peach Care customer service problem that occurred on November 18th, 2017.

Peach Care

4.00 of 5 stars | 10 reviews

~chester's Peach Care Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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