Pennsylvania Department of Transportation (DMV/RMV): Very helpful, The first customer rep could not...

A Pennsylvania Department of Transportation (DMV/RMV) customer review by GetHuman user GetHuman-168290 from November 25th, 2017

Background on GetHuman-168290's case

GetHuman: GetHuman-168290 - can you tell our other Pennsylvania Department of Transportation (DMV/RMV) customers when your case took place?
GetHuman-168290: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Pennsylvania Department of Transportation (DMV/RMV), and if so, how?
GetHuman-168290: I used the 717-412-5300 number I found for on the GetHuman Pennsylvania Department of Transportation (DMV/RMV) customer phone number page I was on: Pennsylvania Department of Transportation (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Pennsylvania Department of Transportation (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-168290 a list of common Pennsylvania Department of Transportation (DMV/RMV) problems)
GetHuman-168290: "Local services" was why I was trying to call.

GetHuman-168290's review of Pennsylvania Department of Transportation (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania Department of Transportation (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-168290: Very helpful, The first customer rep could not answer my question so he transferred me to another rep who answered my question in a speedy manner.
GetHuman: Let's quantify your experience contacting Pennsylvania Department of Transportation (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Pennsylvania Department of Transportation (DMV/RMV) problem?
GetHuman-168290: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-168290: I'd give them a five out of five on communication.
GetHuman: And what about Pennsylvania Department of Transportation (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-168290: For that I would say five out of five.
GetHuman: And finally- any advice for other Pennsylvania Department of Transportation (DMV/RMV) customers?
GetHuman-168290: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania Department of Transportation (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-168290 taken from his Pennsylvania Department of Transportation (DMV/RMV) customer service problem that occurred on November 23rd, 2017.

Pennsylvania Department of Transportation (DMV/RMV)

5.00 of 5 stars | 3 reviews

GetHuman-168290's Pennsylvania Department of Transportation (DMV/RMV) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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