Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT): MV License Dept picked up, had to transfer me t...

A Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer review by GetHuman user ~Anonymous from November 18th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customers when your case took place?
~Anonymous: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT), and if so, how?
~Anonymous: I used the 800-932-4600 number I found for on the GetHuman Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer phone number page I was on: Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Customer Service Phone Number
GetHuman: And which of these common Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) problems)
~Anonymous: "Insurance claim" was why I was trying to call.

~Anonymous's review of Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer service

GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: MV License Dept picked up, had to transfer me to MV regis. But both employees were courteous and quick to answer my questions.
GetHuman: Let's quantify your experience contacting Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT). On a scale of 1 to 5, how easy is it go get help on a Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)'s ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) customer service problem that occurred on November 11th, 2017.

Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)

2.33 of 5 stars | 24 reviews

~Anonymous's Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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