People Media, LLC: Alex C (floor manager)was rude and would not pa...
A People Media, LLC customer review by GetHuman user ~trish from November 12th, 2017
Background on ~trish's case
GetHuman: ~trish - can you tell our other People Media, LLC customers when your case took place?
~trish: Yes I can. It was morning, on November 3rd.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~trish a list of common People Media, LLC problems)
~trish: "Cancel subscription" was why I was trying to contact.
~trish's review of People Media, LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~trish: Alex C (floor manager)was rude and would not pass me on to higher management. I am to be given a refund, as told to me by several reps. Alex (if he gave his correct name) out and out refused. No explanation. I accidently signed back up in error. I met someone on Seniormeetpeople.com, so I didn't need to sign up again. You already have a terrible reputation in the BBB and have upset many people from what I read on the websites. Please rectify mine and I'll be happy.
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
~trish: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~trish: I'd give them a two out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
~trish: For that I would say one out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
~trish: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~trish taken from his People Media, LLC customer service problem that occurred on November 3rd, 2017.