People Media, LLC: Billed me $**.** when the offer was for...

A People Media, LLC customer review by GetHuman user GetHuman-408803 from November 24th, 2017

Background on GetHuman-408803's case

GetHuman: GetHuman-408803 - can you tell our other People Media, LLC customers when your case took place?
GetHuman-408803: Yup. It was late at night, on November 17th.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
GetHuman-408803: I used a help page I found on the GetHuman People Media, LLC customer service contact info page: Contact People Media, LLC Customer Service
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-408803 a list of common People Media, LLC problems)
GetHuman-408803: "Delivery problem" was why I was trying to contact.

GetHuman-408803's review of People Media, LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-408803: Billed me $**.** when the offer was for $**.**. NO HELP!!! "Cant refund because you USED the account" (it was a SUNDAY night - no CUSTOMER SERVICE to call at that hour) and who thinks that if you USE the account that night that you CANT be refunded! BULL ****! - It's not the money . .. its the principal. UNSCRUPULOUS AND IMMORAL COMPANY!!!! WILL NEVER USE AGAIN OR ANY OF THEIR AFFILATES!
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
GetHuman-408803: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-408803: I'd give them a three out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
GetHuman-408803: For that I would say one out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
GetHuman-408803: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-408803 taken from his People Media, LLC customer service problem that occurred on November 17th, 2017.

People Media, LLC

2.31 of 5 stars | 70 reviews

GetHuman-408803's People Media, LLC Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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