People Media, LLC: Do not use this company...OurTime.com automatic...
A People Media, LLC customer review by GetHuman user ~anonymous and angry from November 22nd, 2017
Background on ~anonymous and angry's case
GetHuman: ~anonymous and angry - can you tell our other People Media, LLC customers when your case took place?
~anonymous and angry: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous and angry a list of common People Media, LLC problems)
~anonymous and angry: "Delivery problem" was why I was trying to contact.
~anonymous and angry's review of People Media, LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous and angry: Do not use this company...OurTime.com automatically renewed my membership without making me aware that they were doing so. They charged almost $** to my credit card without my doing so. I just lost my job a month ago. When I called to complain, they told me that I was on automatic renewal for another six months & would not refund my money in spite of my job loss. When I spoke to my supervisor he essentially said tough luck & hung up on me. Don't use them.
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
~anonymous and angry: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous and angry: I'd give them a three out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
~anonymous and angry: For that I would say two out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
~anonymous and angry: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous and angry taken from his People Media, LLC customer service problem that occurred on November 19th, 2017.