People Media, LLC: The 'Billing Specialists' are all in Costa Rica...
A People Media, LLC customer review by GetHuman user ~disassociated from November 20th, 2017
Background on ~disassociated's case
GetHuman: ~disassociated - can you tell our other People Media, LLC customers when your case took place?
~disassociated: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~disassociated a list of common People Media, LLC problems)
~disassociated: "Lower my bill" was why I was trying to contact.
~disassociated's review of People Media, LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disassociated: The 'Billing Specialists' are all in Costa Rica. They have no power to make decisions. They spit back "read such & such section" of "such & such" article of something I clicked through * months ago. Their suggestion is to contact the company CEO Navin Ramanchandran. Negative word of mouth far more powerful than the $** they are stealing from my on an auto renew!
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
~disassociated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disassociated: I'd give them a four out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
~disassociated: For that I would say five out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
~disassociated: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disassociated taken from his People Media, LLC customer service problem that occurred on November 15th, 2017.