People Media, LLC: The Rep clmd my account was hacked, etc. I didn...
A People Media, LLC customer review by GetHuman user ~JustArt from November 26th, 2017
Background on ~JustArt's case
GetHuman: ~JustArt - can you tell our other People Media, LLC customers when your case took place?
~JustArt: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~JustArt a list of common People Media, LLC problems)
~JustArt: "Cancel subscription" was why I was trying to contact.
~JustArt's review of People Media, LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JustArt: The Rep clmd my account was hacked, etc. I didn't argue the point just stated his view was correct for what he had to work with but my view was a bit broader and I stated it was an internal PM "hack" because they didn't like my comments about how they bombard you with popups to renew when your not an auto renewal account. They refunded my money for the renewal period, but since I cancelled, I lose the last month of my subscription. It's worth it to me.
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
~JustArt: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JustArt: I'd give them a four out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
~JustArt: For that I would say three out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
~JustArt: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JustArt taken from his People Media, LLC customer service problem that occurred on November 18th, 2017.