People Media, LLC: These people are con artists. They design their...

A People Media, LLC customer review by GetHuman user ~shake me from November 17th, 2017

Background on ~shake me's case

GetHuman: ~shake me - can you tell our other People Media, LLC customers when your case took place?
~shake me: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to People Media, LLC, and if so, how?
~shake me: I used a help page I found on the GetHuman People Media, LLC customer service contact info page: Contact People Media, LLC Customer Service
GetHuman: And which of these common People Media, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~shake me a list of common People Media, LLC problems)
~shake me: "Lower my bill" was why I was trying to contact.

~shake me's review of People Media, LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's People Media, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shake me: These people are con artists. They design their web sites in a purposefully confusing manner in order to trick people in paying for something they don't want. They refuse to honor their own Terms and Conditions regarding membership, and they do not cooperate when you ask for a refund they are legally obligated to pay when they dishonor those Terms.
GetHuman: Let's quantify your experience contacting People Media, LLC. On a scale of 1 to 5, how easy is it go get help on a People Media, LLC problem?
~shake me: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shake me: I'd give them a two out of five on communication.
GetHuman: And what about People Media, LLC's ability to quickly and effectively address your problem?
~shake me: For that I would say three out of five.
GetHuman: And finally- any advice for other People Media, LLC customers?
~shake me: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for People Media, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shake me taken from his People Media, LLC customer service problem that occurred on November 16th, 2017.

People Media, LLC

2.31 of 5 stars | 70 reviews

~shake me's People Media, LLC Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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