People PC: No answer on any of their lines. No ability to...
A People PC customer review by GetHuman user ~amandap from November 17th, 2017
Background on ~amandap's case
GetHuman: ~amandap - can you tell our other People PC customers when your case took place?
~amandap: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to People PC, and if so, how?
GetHuman: And which of these common People PC customer issues best describes the reason you wanted to talk to them?
(Shows ~amandap a list of common People PC problems)
~amandap: "Technical support" was why I was trying to call.
~amandap's review of People PC customer service
GetHuman: So how would you sum up your experience for GetHuman's People PC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amandap: No answer on any of their lines. No ability to connect on internet. I have written on bill to cancel service. THey keep billng. Do they even exist? How do I cancel service?
GetHuman: Let's quantify your experience contacting People PC. On a scale of 1 to 5, how easy is it go get help on a People PC problem?
~amandap: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amandap: I'd give them a three out of five on communication.
GetHuman: And what about People PC's ability to quickly and effectively address your problem?
~amandap: For that I would say five out of five.
GetHuman: And finally- any advice for other People PC customers?
~amandap: Call them early in the day or late. Don't forget any personal or account information you might need for People PC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amandap taken from his People PC customer service problem that occurred on November 8th, 2017.
People PC
5.00 of 5 stars | 8 reviews
~amandap's People PC Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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