PeruvianConnection.com: I have been buying clothes & gifts on & off fro...
A PeruvianConnection.com customer review by GetHuman user ~kathyu from November 21st, 2017
Background on ~kathyu's case
GetHuman: ~kathyu - can you tell our other PeruvianConnection.com customers when your case took place?
~kathyu: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to PeruvianConnection.com, and if so, how?
GetHuman: And which of these common PeruvianConnection.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kathyu a list of common PeruvianConnection.com problems)
~kathyu: "Overcharge/Strange charge" was why I was trying to call.
~kathyu's review of PeruvianConnection.com customer service
GetHuman: So how would you sum up your experience for GetHuman's PeruvianConnection.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kathyu: I have been buying clothes & gifts on & off from this company for ** years! Every single time I move & change my address they stop sending me catalogs! I have to call to complain & I am telling you they put me through the ringer! They inadvertently blame ME every single time! Like I should be punished for moving! I tell them that I need to purchase something by a certain date & I end up having to pay extra shipping (for * day or overnight) because I did not receive the catalog on time. I don't like shopping online that much & I have been a victim of identity theft so I prefer a catalog. They proceed to tell me that oh, you are duplicated here in the system & they have an address I lived at * years ago!! Yet, always some excuse why I have not gotten my catalog. They NEVER offer me free shipping or try to make it right...EVER. Their prices are on the higher side too. So these aren't lower prices that the average person can afford. You'd think they would want to keep a customer! They pass
GetHuman: Let's quantify your experience contacting PeruvianConnection.com. On a scale of 1 to 5, how easy is it go get help on a PeruvianConnection.com problem?
~kathyu: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kathyu: I'd give them a one out of five on communication.
GetHuman: And what about PeruvianConnection.com's ability to quickly and effectively address your problem?
~kathyu: For that I would say one out of five.
GetHuman: And finally- any advice for other PeruvianConnection.com customers?
~kathyu: Call them early in the day or late. Don't forget any personal or account information you might need for PeruvianConnection.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kathyu taken from his PeruvianConnection.com customer service problem that occurred on November 13th, 2017.
PeruvianConnection.com
2.00 of 5 stars | 1 reviews
~kathyu's PeruvianConnection.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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