Petsafe.net: Telephone service was excellent but I found the...
A Petsafe.net customer review by GetHuman user ~Please don't make public from November 27th, 2017
Background on ~Please don't make public's case
GetHuman: ~Please don't make public - can you tell our other Petsafe.net customers when your case took place?
~Please don't make public: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Petsafe.net, and if so, how?
GetHuman: And which of these common Petsafe.net customer issues best describes the reason you wanted to talk to them?
(Shows ~Please don't make public a list of common Petsafe.net problems)
~Please don't make public: "Make a purchase" was why I was trying to call.
~Please don't make public's review of Petsafe.net customer service
GetHuman: So how would you sum up your experience for GetHuman's Petsafe.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Please don't make public: Telephone service was excellent but I found the web site on information on products not very customer friendly. It did not give important information I needed, so I finally ended up calling instead.
GetHuman: Let's quantify your experience contacting Petsafe.net. On a scale of 1 to 5, how easy is it go get help on a Petsafe.net problem?
~Please don't make public: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Please don't make public: I'd give them a five out of five on communication.
GetHuman: And what about Petsafe.net's ability to quickly and effectively address your problem?
~Please don't make public: For that I would say five out of five.
GetHuman: And finally- any advice for other Petsafe.net customers?
~Please don't make public: Call them early in the day or late. Don't forget any personal or account information you might need for Petsafe.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Please don't make public taken from his Petsafe.net customer service problem that occurred on November 24th, 2017.
Petsafe.net
5.00 of 5 stars | 9 reviews
~Please don't make public's Petsafe.net Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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