Petstreetmall.com: Sounded like a younger kid who didn't really ha...
A Petstreetmall.com customer review by GetHuman user ~jodimahowald from November 26th, 2017
Background on ~jodimahowald's case
GetHuman: ~jodimahowald - can you tell our other Petstreetmall.com customers when your case took place?
~jodimahowald: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Petstreetmall.com, and if so, how?
GetHuman: And which of these common Petstreetmall.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jodimahowald a list of common Petstreetmall.com problems)
~jodimahowald: "Change order" was why I was trying to call.
~jodimahowald's review of Petstreetmall.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Petstreetmall.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jodimahowald: Sounded like a younger kid who didn't really have a lot of customer service skills. There was a lot of silence while I waited for him to type. But he say he'll get me the parts I needed and would call me back if there's any reason he can't.
GetHuman: Let's quantify your experience contacting Petstreetmall.com. On a scale of 1 to 5, how easy is it go get help on a Petstreetmall.com problem?
~jodimahowald: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jodimahowald: I'd give them a three out of five on communication.
GetHuman: And what about Petstreetmall.com's ability to quickly and effectively address your problem?
~jodimahowald: For that I would say four out of five.
GetHuman: And finally- any advice for other Petstreetmall.com customers?
~jodimahowald: Call them early in the day or late. Don't forget any personal or account information you might need for Petstreetmall.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jodimahowald taken from his Petstreetmall.com customer service problem that occurred on November 16th, 2017.
Petstreetmall.com
4.00 of 5 stars | 3 reviews
~jodimahowald's Petstreetmall.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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