Philadelphia Inquirer: After waiting, I was connected to a recording t...
A Philadelphia Inquirer customer review by GetHuman user ~Dr. William Staton from November 17th, 2017
Background on ~Dr. William Staton's case
GetHuman: ~Dr. William Staton - can you tell our other Philadelphia Inquirer customers when your case took place?
~Dr. William Staton: Sure. It was late at night, on November 13th.
GetHuman: Did you reach out to Philadelphia Inquirer, and if so, how?
GetHuman: And which of these common Philadelphia Inquirer customer issues best describes the reason you wanted to talk to them?
(Shows ~Dr. William Staton a list of common Philadelphia Inquirer problems)
~Dr. William Staton: "Delivery problem" was why I was trying to call.
~Dr. William Staton's review of Philadelphia Inquirer customer service
GetHuman: So how would you sum up your experience for GetHuman's Philadelphia Inquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dr. William Staton: After waiting, I was connected to a recording that says call could not be completed, please call again later.
GetHuman: Let's quantify your experience contacting Philadelphia Inquirer. On a scale of 1 to 5, how easy is it go get help on a Philadelphia Inquirer problem?
~Dr. William Staton: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dr. William Staton: I'd give them a five out of five on communication.
GetHuman: And what about Philadelphia Inquirer's ability to quickly and effectively address your problem?
~Dr. William Staton: For that I would say five out of five.
GetHuman: And finally- any advice for other Philadelphia Inquirer customers?
~Dr. William Staton: Call them early in the day or late. Don't forget any personal or account information you might need for Philadelphia Inquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dr. William Staton taken from his Philadelphia Inquirer customer service problem that occurred on November 13th, 2017.