Philadelphia Inquirer: Called twice this am to advise we did not get a...
A Philadelphia Inquirer customer review by GetHuman user ~nancy carslake from November 22nd, 2017
Background on ~nancy carslake's case
GetHuman: ~nancy carslake - can you tell our other Philadelphia Inquirer customers when your case took place?
~nancy carslake: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Philadelphia Inquirer, and if so, how?
GetHuman: And which of these common Philadelphia Inquirer customer issues best describes the reason you wanted to talk to them?
(Shows ~nancy carslake a list of common Philadelphia Inquirer problems)
~nancy carslake: "Delivery problem" was why I was trying to call.
~nancy carslake's review of Philadelphia Inquirer customer service
GetHuman: So how would you sum up your experience for GetHuman's Philadelphia Inquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nancy carslake: Called twice this am to advise we did not get a Saturday paper both times promised delivery. never received!
GetHuman: Let's quantify your experience contacting Philadelphia Inquirer. On a scale of 1 to 5, how easy is it go get help on a Philadelphia Inquirer problem?
~nancy carslake: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nancy carslake: I'd give them a four out of five on communication.
GetHuman: And what about Philadelphia Inquirer's ability to quickly and effectively address your problem?
~nancy carslake: For that I would say three out of five.
GetHuman: And finally- any advice for other Philadelphia Inquirer customers?
~nancy carslake: Call them early in the day or late. Don't forget any personal or account information you might need for Philadelphia Inquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nancy carslake taken from his Philadelphia Inquirer customer service problem that occurred on November 14th, 2017.