Philadelphia Inquirer: I am receiving an Inquirer I have not ordered...
A Philadelphia Inquirer customer review by GetHuman user ~Harriet Kessler from November 12th, 2017
Background on ~Harriet Kessler's case
GetHuman: ~Harriet Kessler - can you tell our other Philadelphia Inquirer customers when your case took place?
~Harriet Kessler: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Philadelphia Inquirer, and if so, how?
GetHuman: And which of these common Philadelphia Inquirer customer issues best describes the reason you wanted to talk to them?
(Shows ~Harriet Kessler a list of common Philadelphia Inquirer problems)
~Harriet Kessler: "Cancel subscription" was why I was trying to call.
~Harriet Kessler's review of Philadelphia Inquirer customer service
GetHuman: So how would you sum up your experience for GetHuman's Philadelphia Inquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Harriet Kessler: I am receiving an Inquirer I have not ordered. Your service rep told me that there was no delivery person serving my area. None-the-less there is a paper I don't want on my driveway every day. I want it stopped.
GetHuman: Let's quantify your experience contacting Philadelphia Inquirer. On a scale of 1 to 5, how easy is it go get help on a Philadelphia Inquirer problem?
~Harriet Kessler: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Harriet Kessler: I'd give them a five out of five on communication.
GetHuman: And what about Philadelphia Inquirer's ability to quickly and effectively address your problem?
~Harriet Kessler: For that I would say five out of five.
GetHuman: And finally- any advice for other Philadelphia Inquirer customers?
~Harriet Kessler: Call them early in the day or late. Don't forget any personal or account information you might need for Philadelphia Inquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Harriet Kessler taken from his Philadelphia Inquirer customer service problem that occurred on November 9th, 2017.