Philadelphia Inquirer: We have had an intermittent delivery problem si...
A Philadelphia Inquirer customer review by GetHuman user ~Don't know where to see displa from November 22nd, 2017
Background on ~Don't know where to see displa's case
GetHuman: ~Don't know where to see displa - can you tell our other Philadelphia Inquirer customers when your case took place?
~Don't know where to see displa: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Philadelphia Inquirer, and if so, how?
GetHuman: And which of these common Philadelphia Inquirer customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't know where to see displa a list of common Philadelphia Inquirer problems)
~Don't know where to see displa: "Lower my bill" was why I was trying to call.
~Don't know where to see displa's review of Philadelphia Inquirer customer service
GetHuman: So how would you sum up your experience for GetHuman's Philadelphia Inquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't know where to see displa: We have had an intermittent delivery problem since Feb. when we started with a split delivery between our address in Bucks Cty. and the one in Center City Phila. Happened again on Sat. I called and was told we'd get both the Sat. and Sun. paper on Sunday. Didn't happen!!! Now to call Customer Service and find they're only there until * PM is very upsetting.
GetHuman: Let's quantify your experience contacting Philadelphia Inquirer. On a scale of 1 to 5, how easy is it go get help on a Philadelphia Inquirer problem?
~Don't know where to see displa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't know where to see displa: I'd give them a four out of five on communication.
GetHuman: And what about Philadelphia Inquirer's ability to quickly and effectively address your problem?
~Don't know where to see displa: For that I would say three out of five.
GetHuman: And finally- any advice for other Philadelphia Inquirer customers?
~Don't know where to see displa: Call them early in the day or late. Don't forget any personal or account information you might need for Philadelphia Inquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't know where to see displa taken from his Philadelphia Inquirer customer service problem that occurred on November 16th, 2017.