Philamlife: I live overseas and wasted several minutes of c...
A Philamlife customer review by GetHuman user GetHuman-447198 from November 2nd, 2017
Background on GetHuman-447198's case
GetHuman: GetHuman-447198 - can you tell our other Philamlife customers when your case took place?
GetHuman-447198: Yup. It was afternoon, on October 29th.
GetHuman: Did you reach out to Philamlife, and if so, how?
GetHuman: And which of these common Philamlife customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-447198 a list of common Philamlife problems)
GetHuman-447198: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-447198's review of Philamlife customer service
GetHuman: So how would you sum up your experience for GetHuman's Philamlife customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-447198: I live overseas and wasted several minutes of call time either no operator answers or I get disconnected once the automated answering system kicks in. There should be a *-*** number customers can call. I thought that I have ironed out the problem when I got hold of a customer representative months ago only to find out the form I emailed never got through and am now recieving delinquent payment notices. Hey Philamlife get your act together.
GetHuman: Let's quantify your experience contacting Philamlife. On a scale of 1 to 5, how easy is it go get help on a Philamlife problem?
GetHuman-447198: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-447198: I'd give them a one out of five on communication.
GetHuman: And what about Philamlife's ability to quickly and effectively address your problem?
GetHuman-447198: For that I would say one out of five.
GetHuman: And finally- any advice for other Philamlife customers?
GetHuman-447198: Call them early in the day or late. Don't forget any personal or account information you might need for Philamlife to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-447198 taken from his Philamlife customer service problem that occurred on October 29th, 2017.
Philamlife
1.00 of 5 stars | 22 reviews
GetHuman-447198's Philamlife Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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