Philips Electronics: called @ *pm EST, got right through and had a p...
A Philips Electronics customer review by GetHuman user GetHuman-290231 from November 28th, 2017
Background on GetHuman-290231's case
GetHuman: GetHuman-290231 - can you tell our other Philips Electronics customers when your case took place?
GetHuman-290231: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Philips Electronics, and if so, how?
GetHuman: And which of these common Philips Electronics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-290231 a list of common Philips Electronics problems)
GetHuman-290231: "Where to buy" was why I was trying to call.
GetHuman-290231's review of Philips Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Philips Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-290231: called @ *pm EST, got right through and had a pleasant conversation with your rep. Directed me to a distributor who could help me. Unfortunately they were closed for the day. I'll try them tomorrow.
GetHuman: Let's quantify your experience contacting Philips Electronics. On a scale of 1 to 5, how easy is it go get help on a Philips Electronics problem?
GetHuman-290231: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-290231: I'd give them a five out of five on communication.
GetHuman: And what about Philips Electronics's ability to quickly and effectively address your problem?
GetHuman-290231: For that I would say four out of five.
GetHuman: And finally- any advice for other Philips Electronics customers?
GetHuman-290231: Call them early in the day or late. Don't forget any personal or account information you might need for Philips Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-290231 taken from his Philips Electronics customer service problem that occurred on November 22nd, 2017.