PimsleurApproach.com: they keep telling me they are open from *pm to...

A PimsleurApproach.com customer review by GetHuman user GetHuman-235134 from November 12th, 2017

Background on GetHuman-235134's case

GetHuman: GetHuman-235134 - can you tell our other PimsleurApproach.com customers when your case took place?
GetHuman-235134: Yes. It was morning, on November 5th.
GetHuman: Did you reach out to PimsleurApproach.com, and if so, how?
GetHuman-235134: I used the 888-460-6933 number I found for on the GetHuman PimsleurApproach.com customer phone number page I was on: PimsleurApproach.com Customer Service Phone Number
GetHuman: And which of these common PimsleurApproach.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-235134 a list of common PimsleurApproach.com problems)
GetHuman-235134: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-235134's review of PimsleurApproach.com customer service

GetHuman: So how would you sum up your experience for GetHuman's PimsleurApproach.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-235134: they keep telling me they are open from *pm to *pm they sent an extra package i did not order and they are charging me for it and i cannot get a hold of them ive tried all hours
GetHuman: Let's quantify your experience contacting PimsleurApproach.com. On a scale of 1 to 5, how easy is it go get help on a PimsleurApproach.com problem?
GetHuman-235134: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-235134: I'd give them a one out of five on communication.
GetHuman: And what about PimsleurApproach.com's ability to quickly and effectively address your problem?
GetHuman-235134: For that I would say five out of five.
GetHuman: And finally- any advice for other PimsleurApproach.com customers?
GetHuman-235134: Call them early in the day or late. Don't forget any personal or account information you might need for PimsleurApproach.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-235134 taken from his PimsleurApproach.com customer service problem that occurred on November 5th, 2017.

PimsleurApproach.com

3.00 of 5 stars | 3 reviews

GetHuman-235134's PimsleurApproach.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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