Pinnaclemicro.com: Do NOT order from them unless you are willing t...
A Pinnaclemicro.com customer review by GetHuman user ~rpknxnng from November 13th, 2017
Background on ~rpknxnng's case
GetHuman: ~rpknxnng - can you tell our other Pinnaclemicro.com customers when your case took place?
~rpknxnng: Yes. It was morning, on November 6th.
GetHuman: Did you reach out to Pinnaclemicro.com, and if so, how?
GetHuman: And which of these common Pinnaclemicro.com customer issues best describes the reason you wanted to talk to them?
(Shows ~rpknxnng a list of common Pinnaclemicro.com problems)
~rpknxnng: "Change order" was why I was trying to call.
~rpknxnng's review of Pinnaclemicro.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Pinnaclemicro.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rpknxnng: Do NOT order from them unless you are willing to return things on your own dime and never get what you ordered!**Ordered a refurbished color laser printer. Received a mess. The printer was clearly abused, doused in toner, gears worn, rollers not working, a broken sensor, and a broken tray.**No, it didn't work. Terrible customer service. Would not respond to emails or chat.
GetHuman: Let's quantify your experience contacting Pinnaclemicro.com. On a scale of 1 to 5, how easy is it go get help on a Pinnaclemicro.com problem?
~rpknxnng: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rpknxnng: I'd give them a three out of five on communication.
GetHuman: And what about Pinnaclemicro.com's ability to quickly and effectively address your problem?
~rpknxnng: For that I would say one out of five.
GetHuman: And finally- any advice for other Pinnaclemicro.com customers?
~rpknxnng: Call them early in the day or late. Don't forget any personal or account information you might need for Pinnaclemicro.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rpknxnng taken from his Pinnaclemicro.com customer service problem that occurred on November 6th, 2017.