Pittsburgh Pirates: Want to leave a message for a player. My grands...
A Pittsburgh Pirates customer review by GetHuman user GetHuman-whutcher from December 8th, 2017
Background on GetHuman-whutcher's case
GetHuman: GetHuman-whutcher - can you tell our other Pittsburgh Pirates customers when your case took place?
GetHuman-whutcher: Yes I can. It was afternoon, on November 29th.
GetHuman: Did you reach out to Pittsburgh Pirates, and if so, how?
GetHuman: And which of these common Pittsburgh Pirates customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-whutcher a list of common Pittsburgh Pirates problems)
GetHuman-whutcher: "None of those really matches why I wanted to call Pittsburgh Pirates that day." was why I was trying to call.
GetHuman-whutcher's review of Pittsburgh Pirates customer service
GetHuman: So how would you sum up your experience for GetHuman's Pittsburgh Pirates customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-whutcher: Want to leave a message for a player. My grandson just wants his signature at a upcoming game.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-whutcher: Andrew McCutchen is his idle. We live in Cincinnati and have attended games trying to get his signature. We are attending May * hoping for a signature again. Would love that to happen for my grandson.
GetHuman: Let's quantify your experience contacting Pittsburgh Pirates. On a scale of 1 to 5, how easy is it go get help on a Pittsburgh Pirates problem?
GetHuman-whutcher: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-whutcher: I'd give them a four out of five on communication.
GetHuman: And what about Pittsburgh Pirates's ability to quickly and effectively address your problem?
GetHuman-whutcher: For that I would say three out of five.
GetHuman: And finally- any advice for other Pittsburgh Pirates customers?
GetHuman-whutcher: Call them early in the day or late. Don't forget any personal or account information you might need for Pittsburgh Pirates to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-whutcher taken from his Pittsburgh Pirates customer service problem that occurred on November 29th, 2017.
Pittsburgh Pirates
4.60 of 5 stars | 45 reviews
GetHuman-whutcher's Pittsburgh Pirates Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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