Pittsburgh Post-Gazette: Called first time and was busy. Called the sec...
A Pittsburgh Post-Gazette customer review by GetHuman user ~Harry from November 28th, 2017
Background on ~Harry's case
GetHuman: ~Harry - can you tell our other Pittsburgh Post-Gazette customers when your case took place?
~Harry: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Pittsburgh Post-Gazette, and if so, how?
GetHuman: And which of these common Pittsburgh Post-Gazette customer issues best describes the reason you wanted to talk to them?
(Shows ~Harry a list of common Pittsburgh Post-Gazette problems)
~Harry: "Complaint" was why I was trying to call.
~Harry's review of Pittsburgh Post-Gazette customer service
GetHuman: So how would you sum up your experience for GetHuman's Pittsburgh Post-Gazette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Harry: Called first time and was busy. Called the second time and on hold for ** minutes. Called back and line was busy again. Very unsatisfactory service.
GetHuman: Let's quantify your experience contacting Pittsburgh Post-Gazette. On a scale of 1 to 5, how easy is it go get help on a Pittsburgh Post-Gazette problem?
~Harry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Harry: I'd give them a four out of five on communication.
GetHuman: And what about Pittsburgh Post-Gazette's ability to quickly and effectively address your problem?
~Harry: For that I would say one out of five.
GetHuman: And finally- any advice for other Pittsburgh Post-Gazette customers?
~Harry: Call them early in the day or late. Don't forget any personal or account information you might need for Pittsburgh Post-Gazette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Harry taken from his Pittsburgh Post-Gazette customer service problem that occurred on November 23rd, 2017.