Plentyoffish: ***-***-**** the mailbox has been full for the...
A Plentyoffish customer review by GetHuman user ~waters1331 from November 25th, 2017
Background on ~waters1331's case
GetHuman: ~waters1331 - can you tell our other Plentyoffish customers when your case took place?
~waters1331: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~waters1331 a list of common Plentyoffish problems)
~waters1331: "Refund Subscription" was why I was trying to contact.
~waters1331's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~waters1331: ***-***-**** the mailbox has been full for the past * times I tried during their business hrs. No one to talk, can't leave message. This is extremely poor customer service. My complaint: POF sends matches * hr or more away, farther than my posted max. distance. This disappoints both parties.
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~waters1331: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~waters1331: I'd give them a three out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~waters1331: For that I would say four out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~waters1331: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~waters1331 taken from his Plentyoffish customer service problem that occurred on November 22nd, 2017.