Plentyoffish: I've been trying for * year's to get my profile...

A Plentyoffish customer review by GetHuman user ~Deborah Stanton from November 18th, 2017

Background on ~Deborah Stanton's case

GetHuman: ~Deborah Stanton - can you tell our other Plentyoffish customers when your case took place?
~Deborah Stanton: Sure. It was late at night, on November 15th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
~Deborah Stanton: I used a help page I found on the GetHuman Plentyoffish customer service contact info page: Contact Plentyoffish Customer Service
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~Deborah Stanton a list of common Plentyoffish problems)
~Deborah Stanton: "Hacked Account" was why I was trying to contact.

~Deborah Stanton's review of Plentyoffish customer service

GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deborah Stanton: I've been trying for * year's to get my profile off pof and it won't delete..I don't want to be on pof no more..Please help take my profile off..I'm mad and angry about this mess..
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~Deborah Stanton: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deborah Stanton: I'd give them a three out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~Deborah Stanton: For that I would say two out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~Deborah Stanton: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deborah Stanton taken from his Plentyoffish customer service problem that occurred on November 15th, 2017.

Plentyoffish

1.22 of 5 stars | 428 reviews

~Deborah Stanton's Plentyoffish Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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