Plentyoffish: very dissatisfied
A Plentyoffish customer review by GetHuman user GetHuman-salvati from November 29th, 2017
Background on GetHuman-salvati's case
GetHuman: GetHuman-salvati - can you tell our other Plentyoffish customers when your case took place?
GetHuman-salvati: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-salvati a list of common Plentyoffish problems)
GetHuman-salvati: "Account access" was why I was trying to contact.
GetHuman-salvati's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-salvati: very dissatisfied
GetHuman: Can you tell the rest of us a bit more from what happened on 11/19/17?
GetHuman-salvati: My account has been hacked many times and they have taken over my site, and I cannot log in. When I try to email Marcus, his dating profile shows up! There is also negative talk about Ashley Madison site, and I have copied each profile that has listed negative things
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
GetHuman-salvati: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-salvati: I'd give them a three out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
GetHuman-salvati: For that I would say one out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
GetHuman-salvati: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-salvati taken from his Plentyoffish customer service problem that occurred on November 19th, 2017.