Plentyoffish: They don't answer the phone and I suspect they...
A Plentyoffish customer review by GetHuman user ~anonymous from November 19th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Plentyoffish customers when your case took place?
~anonymous: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Plentyoffish problems)
~anonymous: "Can't Login" was why I was trying to contact.
~anonymous's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: They don't answer the phone and I suspect they don't return phone calls. I sent an email to the address on their website and it bounced back saying inbox full. Just tried sending one to the address they give in the phone message (*****@***.com), but given the other comments, I'm not optimistic about receiving a response. **** company as far as I'm concerned, I spent hours setting up a profile only to not be able to access it afterward.
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~anonymous: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Plentyoffish customer service problem that occurred on November 14th, 2017.