Plentyoffish: calling the phone number i was directed to perf...
A Plentyoffish customer review by GetHuman user GetHuman-41778 from November 24th, 2017
Background on GetHuman-41778's case
GetHuman: GetHuman-41778 - can you tell our other Plentyoffish customers when your case took place?
GetHuman-41778: Yup. It was late at night, on November 21st.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-41778 a list of common Plentyoffish problems)
GetHuman-41778: "Refund Subscription" was why I was trying to contact.
GetHuman-41778's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-41778: calling the phone number i was directed to perform * bits of information which was fired off at me very fast. Why don't they put what we need to give billing on their web site? These online personal companies need to be responsive or get the **** off of the internet. All they want is your money and then nothing further to do with you. **ps: my wait time was for a recorded message which took * minutes. Girl spoke to rapidly and i will have to call again and try and write it down. Ignorant company at best.
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
GetHuman-41778: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-41778: I'd give them a one out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
GetHuman-41778: For that I would say two out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
GetHuman-41778: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-41778 taken from his Plentyoffish customer service problem that occurred on November 21st, 2017.