Plentyoffish: no one answered the phone. no one there thought...
A Plentyoffish customer review by GetHuman user ~esthereagle from November 21st, 2017
Background on ~esthereagle's case
GetHuman: ~esthereagle - can you tell our other Plentyoffish customers when your case took place?
~esthereagle: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~esthereagle a list of common Plentyoffish problems)
~esthereagle: "Hacked Account" was why I was trying to contact.
~esthereagle's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~esthereagle: no one answered the phone. no one there thought some was wrong with my computer had it served not once but twice. the problem is on plenty of fish site ,Staples says so ,so does Pro computer. pof date site does not even email you back with the username right or claim that your email adress can be found but yet they email me this is the problem some one at plenty of fish have no ideal what they are doing. hopefully they will either update their system , hire some to answer a phone , or just shut the site down
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~esthereagle: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~esthereagle: I'd give them a three out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~esthereagle: For that I would say four out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~esthereagle: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~esthereagle taken from his Plentyoffish customer service problem that occurred on November 20th, 2017.