PlumberSurplus.com: Left couple messages and no one responded back...
A PlumberSurplus.com customer review by GetHuman user ~JulsonTexas from November 22nd, 2017
Background on ~JulsonTexas's case
GetHuman: ~JulsonTexas - can you tell our other PlumberSurplus.com customers when your case took place?
~JulsonTexas: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to PlumberSurplus.com, and if so, how?
GetHuman: And which of these common PlumberSurplus.com customer issues best describes the reason you wanted to talk to them?
(Shows ~JulsonTexas a list of common PlumberSurplus.com problems)
~JulsonTexas: "Change order" was why I was trying to call.
~JulsonTexas's review of PlumberSurplus.com customer service
GetHuman: So how would you sum up your experience for GetHuman's PlumberSurplus.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JulsonTexas: Left couple messages and no one responded back to me as I wanted to talk with live person about the Amazon order.
GetHuman: Let's quantify your experience contacting PlumberSurplus.com. On a scale of 1 to 5, how easy is it go get help on a PlumberSurplus.com problem?
~JulsonTexas: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JulsonTexas: I'd give them a one out of five on communication.
GetHuman: And what about PlumberSurplus.com's ability to quickly and effectively address your problem?
~JulsonTexas: For that I would say four out of five.
GetHuman: And finally- any advice for other PlumberSurplus.com customers?
~JulsonTexas: Call them early in the day or late. Don't forget any personal or account information you might need for PlumberSurplus.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JulsonTexas taken from his PlumberSurplus.com customer service problem that occurred on November 21st, 2017.
2.00 of 5 stars | 3 reviews
~JulsonTexas's PlumberSurplus.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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