Pogo - EA Games: I can't get anyone via e-mail, phone, etc. I've...
A Pogo - EA Games customer review by GetHuman user GetHuman-247579 from November 20th, 2017
Background on GetHuman-247579's case
GetHuman: GetHuman-247579 - can you tell our other Pogo - EA Games customers when your case took place?
GetHuman-247579: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-247579 a list of common Pogo - EA Games problems)
GetHuman-247579: "Cancel order" was why I was trying to contact.
GetHuman-247579's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-247579: I can't get anyone via e-mail, phone, etc. I've tried everything and they keep billing me an additional $*.***mo. in addition to my annual $**...I am so frustrated and MAD!*They are basically stealing from me. My only option is to cancel my credit card which will cause lots of other headaches.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
GetHuman-247579: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-247579: I'd give them a four out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
GetHuman-247579: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
GetHuman-247579: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-247579 taken from his Pogo - EA Games customer service problem that occurred on November 14th, 2017.