Pogo - EA Games: I have been buying EA cash cards for years. I jus...
A Pogo - EA Games customer review by GetHuman user GetHuman-ollie18 from November 30th, 2017
Background on GetHuman-ollie18's case
GetHuman: GetHuman-ollie18 - can you tell our other Pogo - EA Games customers when your case took place?
GetHuman-ollie18: Sure. It was late at night, on November 24th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ollie18 a list of common Pogo - EA Games problems)
GetHuman-ollie18: "Refund a Charge" was why I was trying to contact.
GetHuman-ollie18's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ollie18: I have been buying EA cash cards for years. I jus...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-ollie18: I have been buying EA cash cards for years. I just talked to EA tech support named Mike that since I wanted to buy a year with the EA card and not give a credit card that I was screwed. I have to give my credit card. I used the card
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
GetHuman-ollie18: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ollie18: I'd give them a one out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
GetHuman-ollie18: For that I would say three out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
GetHuman-ollie18: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ollie18 taken from his Pogo - EA Games customer service problem that occurred on November 24th, 2017.