Pogo - EA Games: The phone number listed is for EA support, not...
A Pogo - EA Games customer review by GetHuman user GetHuman-225839 from November 14th, 2017
Background on GetHuman-225839's case
GetHuman: GetHuman-225839 - can you tell our other Pogo - EA Games customers when your case took place?
GetHuman-225839: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-225839 a list of common Pogo - EA Games problems)
GetHuman-225839: "Make a purchase" was why I was trying to contact.
GetHuman-225839's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-225839: The phone number listed is for EA support, not Pogo. I was referred back to the Pogo website for additional help, but as of yet, have not had any resolution. CSR on phone was polite and as helpful as he could be (without solving my problem)
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
GetHuman-225839: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-225839: I'd give them a one out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
GetHuman-225839: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
GetHuman-225839: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-225839 taken from his Pogo - EA Games customer service problem that occurred on November 5th, 2017.