Pogo - EA Games: The phone number posted is an automated circle...
A Pogo - EA Games customer review by GetHuman user GetHuman-288704 from November 13th, 2017
Background on GetHuman-288704's case
GetHuman: GetHuman-288704 - can you tell our other Pogo - EA Games customers when your case took place?
GetHuman-288704: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-288704 a list of common Pogo - EA Games problems)
GetHuman-288704: "Cancel order" was why I was trying to contact.
GetHuman-288704's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-288704: The phone number posted is an automated circle. No matter what number your press it will direct you to log on to the help page and then disconnects. The on line help only has preset FAQ. After hours of research I was not able to find any way for live assistance. Is this company ran by a computer?
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
GetHuman-288704: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-288704: I'd give them a three out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
GetHuman-288704: For that I would say four out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
GetHuman-288704: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-288704 taken from his Pogo - EA Games customer service problem that occurred on November 11th, 2017.